Add Value
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New - hot off the publisher's presses and untouched. Brand-new condition.
Pre-loved excellent - this book has been read before but is still in excellent condition. There are no marks or highlights to be found!
Pre-loved good - you can tell this book has been read before. It is still in good condition but the cover may be a bit damaged and the pages a bit yellow and creased.
Pre-loved fair - this book has been well loved before! It may have a damaged cover, creased pages, some highlighting throughout (yay! saves you reading time!) and some marks in on the page borders. However, the message in the book itself remains valuable.
What is it about?
Adding value to the client experience is a hot topic right now and this book covers it well. However, Carter goes beyond the everyday business transaction and examines how we can add value to all our life experiences. Add Value starts by exploring our own values, defining them and understanding the role they play in the decisions we make in life. Values are discussed from our personal value to relationship value and everything in between.
Why should I read it?
This is a book that helps you get a better understanding of yourself. From that understanding is the ability to improve relationships with others. It marries traditional psychological frameworks with easy to understand examples that helps the reader to identify their own behaviours linked to the values they hold close.
Is it a challenging read?
It’s an engaging read and the personal antidotes makes it easy to understand. It’s a book you can read over time.